Verifying Utility Employee Identity
CUB cares about public safety. One of the
reasons why all CUB employees and contractors carry official CUB
identification (ID) badges with them at all times is to reduce the
possibility of our customers being “scammed”. These ID badges are
readily visible on the front of all CUB-related personnel.
If someone claiming to be a CUB employee or
contractor asks to enter your home, ask to view his or her ID badge,
even if you initiated the contact to the utility. Also, please be
advised that CUB employees will rarely ask to enter a customer’s home.
Most CUB field personnel, while on the job, are required to wear
uniforms bearing CUB’s logo, both during and after regular business
Because CUB contracts
with other companies from time to time, you may also see non-CUB
employees with legitimate CUB ID badges. However, even
professional-looking badges may have been forged, so always feel free to
call CUB at
457-9232 to verify that someone has been dispatched to your address. If
you are still uncertain, refuse entry to the individual and call 911.