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Payment Options

Bank Draft Payment Plan
This payment plan is the easiest way to pay your utility bill. It is free of charge and eliminates checks and postage. Every Clinton Utilities Board customer can enjoy the convenience of this payment plan. All you do is authorize your bank and CUB to automatically deduct your utility bill from your checking account each month. You will still receive your utility bill, but instead of sending your payment, your checking account will be debited on the net due date shown on your bill. Print our  Automatic Payment Application, fill it out, and return it to CUB with a voided check or deposit slip to get started on this plan today.
Online Account Access and Bill Payment

View your CUB account billing information online and enjoy the convenience of paying your utility bill online by check or credit card.  Click on Online Account Access and Bill Payment
to view your account or pay your bill now.

Telephone Credit Card Payment

CUB, through HP Enterprise Services (HP), offers 24 hour bill payment using Visa, MasterCard, or Discover.  To make your credit card payment by phone, please call 1-866-660-5183. Telephone payments are not posted to your CUB account until the following business day.

Note:  HP charges a $3.95 convenience fee for credit card payments

Budget Payment Plan
A "Budget Payment Plan" is available for our residential customers. Your payment is based on your last 12-months usage. In this plan, you pay equal amounts for up to eleven months.  In the twelfth month your account will be adjusted. If you have overpaid, Clinton Utilities Board will credit your account the over-payment. If you have underpaid, you will be billed accordingly. You must have received service at your present location for at least 6 months to participate in this program. This program is offered only during the early spring.  Applications must be turned in between March 1st and no later than May 15th.

Print our Budget Payment Plan Application, fill it out, and bring it to CUB to sign up!

Bank Payment Locations
Customers not wishing to mail their payments or bring them into the office may pay at some bank branches in this area. The following banks accept Clinton Utilities Board payments:
  • Regions Bank - Clinton, Norris, Tri-County
  • Citizens First Bank - Tri-County
  • The Community Bank of East Tennessee - Clinton
  • First National Bank of Lafollette - Clinton
  • SunTrust Bank - Clinton, Lake City, and Oak Ridge
  • Union Planters Bank - Clinton
CUB Office
Of course, you may also bring your payment to CUB's main office, located at 1001 Charles G. Seivers Blvd. Our hours are Monday through Friday from 8:00am to 5:00pm. After hours and weekends, you may drop your payment in the drive-thru drop box. PLEASE DO NOT PUT CASH IN THE DROP BOX!

FlexPay offers technology that gives you the option to pay when you want, in the amounts you want.  There are no deposits, no monthly bills, no late fees, no trip fees, and no reconnect fees.  You can monitor your usage and pay when it's convenient for you.  Click here to learn more about FlexPay and sign up today!

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